Your trust is important to us, which is why we take the issue of data protection seriously and ensure appropriate security. It goes without saying that we comply with the statutory provisions of the Federal Act on Data Protection (FADP), the Ordinance to the Federal Act on Data Protection (OFADP), the Telecommunications Act (TCA) and other applicable data protection provisions of Swiss or EU law, in particular the General Data Protection Regulation (GDPR).

So that you know what personal data we collect from you and for what purposes we use it, please take note of the following information.

1. Calling up our website

When you visit our website, our servers temporarily store every access in a log file. As with every connection to a web server, the following technical data is recorded without any action on your part and stored by us until it is automatically deleted after 12 months at the latest:

• the IP address of the requesting computer,
• the name of the owner of the IP address range (usually your Internet access provider),
• the date and time of access,
• the website from which the access was made (referrer URL) with the search term used, if applicable,
• the name and URL of the retrieved file,
• the status code (e.g. error message),
• the operating system of your computer,
• the browser you are using (type, version and language),
• the transmission protocol used (e.g. HTTP/1.1)

This data is collected and processed for the purpose of enabling the use of our website (connection establishment), ensuring system security and stability in the long term and enabling the optimization of our website as well as for internal statistical purposes. This is our legitimate interest in data processing within the meaning of Art. 6 para. 1 lit. f GDPR.

2. Purchasing in the online store

If you wish to place orders in our online store, we require the following data to process the contract:

First and last name

Billing address (and delivery address if different)

Payment details (depending on the payment method selected)

Unless otherwise stated in this privacy policy or unless you have given your separate consent, we will only use the aforementioned data to process the contract, namely to process your orders, deliver the ordered products and ensure correct payment.

The legal basis for data processing for this purpose is the fulfillment of a contract pursuant to Art. 6 para. 1 lit. b GDPR.

3. Disclosure of data to third parties

We only pass on your personal data if you have expressly consented to this, if there is a legal obligation to do so or if this is necessary to enforce our rights, in particular to enforce claims arising from the contractual relationship.

In addition, we pass on your data to third parties insofar as this is necessary for the use of the website and contract processing (also outside the website), namely the processing of your order. This includes the respective transport service provider entrusted with the shipment of ordered goods. The website is hosted on servers in Switzerland. The data is passed on for the purpose of providing and maintaining the functionalities of our website. This is our legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR.

Finally, we forward your credit card information to your credit card issuer and the credit card acquirer via the payment service provider Datatrans AG, Kreuzbühlstrasse 26, 8008 Zurich, when you pay by credit card on the website. If you decide to pay by credit card, you will be asked to enter all mandatory information. The legal basis for passing on the data is the fulfillment of a contract in accordance with Art. 6 para. 1 lit. b GDPR. With regard to the processing of your credit card information by these third parties, please also read the General Terms and Conditions and the privacy policy of your credit card issuer.

4. Transfer of data abroad

We are also entitled to transfer your personal data to third-party companies (contracted service providers) abroad for the purposes of the data processing described in this privacy policy. These companies are obliged to protect data to the same extent as we are. If the level of data protection in a country does not correspond to that in Switzerland or the EU, we contractually ensure that the protection of your personal data corresponds to that in Switzerland or the EU at all times.

5. Cookies

Cookies help in many ways to make your visit to our website easier, more pleasant and more meaningful. Cookies are information files that your web browser automatically saves on your computer's hard disk when you visit our website.

We use cookies, for example, to offer you the shopping cart function across several pages and to temporarily store your entries when you fill out a form on the website so that you do not have to repeat the entry when you call up another subpage. Cookies may also be used to identify you as a registered user after you have registered on the website without you having to log in again when you access another subpage.

Most Internet browsers accept cookies automatically. However, you can configure your browser so that no cookies are stored on your computer or so that a message always appears when you receive a new cookie. On the following pages you will find explanations of how you can configure the processing of cookies in the most common browsers:

• Microsoft's Windows Internet Explorer
• Microsoft's Windows Internet Explorer Mobile
• Mozilla Firefox
• Google Chrome for desktop
• Google Chrome for Mobile
• Apple Safari for Desktop
• Apple Safari for Mobile
• If you deactivate cookies, you may not be able to use all the functions of our website.

6. Tracking

We use so-called tracking links, e.g. for Google Analytics, for the purpose of designing our website in line with requirements and continuously optimizing it, as well as for controlling advertising measures on external platforms.

You have the option of blocking all tracking links under this link. Please note that a cookie will be set for this purpose. The use of the online store is not affected by the blocking.

Tracking links are used for:

Facebook pixel tracking

If you are logged in to Facebook and visit our online store, data is transmitted to Facebook which allows the display of targeted advertising. The according to the following guidelines. You can deactivate this authorization in your Facebook profile.

Web analytics tools

We use the web analysis service of Google Analytics for the purpose of designing and continuously optimizing our website to meet your needs. In this context, pseudonymized user profiles are created and small text files stored on your computer ("cookies") are used. The information generated by the cookie about your use of this website is transmitted to the servers of the providers of these services, stored there and processed for us. In addition to the data listed under point 1, we may receive the following information:

• Navigation path that a visitor follows on the site,
• Time spent on the website or subpage,
• the subpage on which the website is left,
• the country, region or city from which access is made,
• end device (type, version, color depth, resolution, width and height of the browser window) and
• Returning or new visitor.

The information is used to evaluate the use of the website, to compile reports on website activity and to provide other services relating to website activity and internet usage for the purposes of market research and the needs-based design of this website. This information may also be transferred to third parties if this is required by law or if third parties process this data on our behalf.

Google Analytics

The provider of Google Analytics is Google Inc, a company of the holding company Alphabet Inc, based in the USA. Before the data is transmitted to the provider, the IP address is shortened by activating IP anonymization ("anonymizeIP") on this website within the member states of the European Union or in other contracting states of the Agreement on the European Economic Area. The anonymized IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and truncated there. In these cases, we use contractual guarantees to ensure that Google Inc. complies with an adequate level of data protection. According to Google Inc., under no circumstances will the IP address be associated with other data relating to the user.

Further information about the web analysis service used can be found on the Google Analytics website. Instructions on how you can prevent your data from being processed by the web analysis service can be found at http://tools.google.com/dlpage/gaoptout?hl=de.

Twenty One Cars uses the information obtained to ensure that the website creates added value for its visitors, for example through content tailored to their personal needs.

Trusted Shops

When you access the Trustbadge, the web server automatically saves a so-called server log file, which contains, for example, your IP address, the date and time of access, the amount of data transferred and the requesting provider (access data) and documents the access. This access data is not analyzed and is automatically overwritten no later than seven days after the end of your visit to the site.

7. Note on data transfers to the USA

For the sake of completeness, we would like to point out to users residing or domiciled in Switzerland that there are surveillance measures by US authorities in the USA that generally allow the storage of all personal data of all persons whose data has been transferred from Switzerland to the USA. This is done without differentiation, restriction or exception based on the objective pursued and without an objective criterion that makes it possible to restrict the US authorities' access to the data and its subsequent use to very specific, strictly limited purposes that justify the interference associated with both access to this data and its use. We would also like to point out that there are no legal remedies available in the USA for data subjects from Switzerland that would allow them to gain access to the data concerning them and to obtain its correction or deletion, or that there is no effective legal protection against general access rights of US authorities. We explicitly draw the attention of data subjects to this legal and factual situation so that they can make an appropriately informed decision to consent to the use of their data.

We would like to point out to users residing in a member state of the EU that the USA does not have an adequate level of data protection from the perspective of the European Union - partly due to the issues mentioned in this section. Insofar as we have explained in this privacy policy that recipients of data (such as Google) are based in the USA, we will ensure that your data is protected at an appropriate level by our partners either through contractual arrangements with these companies or by ensuring that these companies are certified under the EU or Swiss-US Privacy Shield.

8. Right of access, rectification, erasure and restriction of processing

You have the right to request information about the personal data that we store about you. In addition, you have the right to have incorrect data corrected and the right to have your personal data deleted, insofar as this does not conflict with any legal obligation to retain data or a permission that allows us to process the data.

You can contact us for the aforementioned purposes via the e-mail address [email protected]. We may, at our discretion, request proof of identity in order to process your requests.

9. Data security

We use suitable technical and organizational security measures to protect your personal data stored by us against manipulation, partial or complete loss and against unauthorized access by third parties. Our security measures are continuously improved in line with technological developments.

You should always treat your access data confidentially and close the browser window when you have finished communicating with us, especially if you share the computer with others.

We also take data protection within the company very seriously. Our employees and the service companies commissioned by us have been obliged by us to maintain confidentiality and to comply with data protection regulations.

10. Storage of data

We only store personal data for as long as is necessary to use the above-mentioned tracking and analysis services and for further processing within the scope of our legitimate interest. We store contractual data for longer, as this is required by statutory retention obligations. Retention obligations that oblige us to retain data arise from accounting and tax regulations. According to these regulations, business communication, concluded contracts and accounting documents must be stored for up to 10 years. If we no longer need this data to perform the services for you, the data will be blocked. This means that the data may then only be used for accounting and tax purposes.

11. Right to lodge a complaint with a data protection supervisory authority

You have the right to lodge a complaint with a data protection supervisory authority at any time.

Status: 30.10.2021